What causes an echo?
More often than not, one of the following reasons is responsible for an echo:
- Some users experience issues with network connection
- Some users hold their microphones too close to the sound output device, for example, the speaker.
How to deal with an echo?
First of all, you need to realize which of the reasons above causes an echo.
You can run diagnostics on your connection speed using https://www.speedtest.net/. If you find out that your speed is too low, contact your network service provider.
Besides, if you’re using WiFi, try to move your router to a different place, move your computer to another room or connect your computer directly to a cable.
You can check the connection speed during the meeting. To do that, click on the wifi icon in the toolbar.
The microphone is too close to a speaker
In order to diagnose this problem, ask every participant to mute their mic for a little time one by one. If you see an improvement after somebody has done that, it means that their settings or device placement are the sources of an echo.
Here are pieces of advice that will help you solve the problem and avoid it in the future:
- Use earphones or headphones so the mic doesn’t get the sound right from the speakers
- Lower the volume on your computer or headphones.
Read more about microphone and camera settings here.
Other reasons that cause echo
If somebody is using a speaker in the call, other participants will hear an echo. There will also be an echo if attendees are sitting in close proximity to each other’s microphones.
Make sure that all participants use headphones and are quite far away from one another.
For more reasons and ways to solve the problem, look here.